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FAQs | frequently asked questions

company
who is BeingTRUE®?

BeingTRUE® pioneered the vision of offering performance products and spa services that deliver both wellness sensibilities and dermatological results - coexisting in color cosmetics, skin and body care. Our exclusive products were created by a team of industry professionals experienced in the art of esthetics, make-up and beauty. We are pleased to bring together the most essential elements - clinical results, experiential treatments, and exquisite products - that nurture the skin and the mind.

when was BeingTRUE® founded?

BeingTRUE® made its offical debut in 2004, at the International Spa Association. Our arometherapeutic treatments and exquisite products are now available in over 450 luxury resorts, day spas and salons.

what is the corporate mission of BeingTRUE®?

BeingTRUE® believes in transforming beauty by improving both the skin and the soul. We invite you to learn more by visiting our Vision section.

products
are BeingTRUE® products naturally derived?

BeingTRUE® embraces both nature and science through ancient healing traditions, current and future technologies. From rich mineral pigments and pure exotic essential oils to our recently introduced breakthrough anti-aging molecule Idebenone, our performance products deliver both wellness and dermatological results.

are BeingTRUE® products non-comedogenic and hypo-allergenic?

Yes, BeingTRUE® uses the most essential elements and highest grade ingredients that are both non-comedogenic and hypo-allergenic. We also make it our practice to work with global manufacturers that are both FDA and EU compliant.

do BeingTRUE® products contain parabens?

The majority of BeingTRUE® products are paraben-free. Since January 2009, we have been committed to evolving our core brand and all new developing collections free from parabens, as our clients' request is always at the forefront of our brand.

does BeingTRUE® test its products on animals?

No, BeingTRUE® doesn't test any of its cosmetic, skin or body care products on animals. All of our manufacturers conduct testing through human trials.

are BeingTRUE® products gluten free?

Yes, we take care to utilize only the amino acid from the wheat molecule referenced in our products, which ensures our entire collection remains gluten free. Leaving you, free to be beautiful.

are BeingTRUE® products vegan?

Not 100%. Although many of our products are vegan-friendly. Not all of them make the cut. Please consult individual product pages for a more extensive list of ingredients contained in our products.

do BeingTRUE® products contain nuts?

Not in our retail products. However the following Professional Treatment products do contain traces of nuts: BeingTRUE® Profesional Unscented Anti-Aging Massage Cream/Mask (sweet almond oil) and BeingTRUE® Professional Relaxing Treatment Massage Oil (hazelnut oil). We recommend clients prone to topical allergies consult their esthetician before face or body service.

are BeingTRUE® products for men too?

Yes, all BeingTRUE® products are entirely gender-neutral and can be used and enjoyed by both men and women.

how safe are BeingTRUE® products for pregnant women?

Our cosmetics and cosmeceuticals are not tested for reproductive toxicology. It is an entirely personal choice between the client and his/her physician if any product should be used during pregnancy or breastfeeding.

are BeingTRUE® products environmentally sound?

BeingTRUE® is committed to finding new ways to make our company and products less impactful on the environment from product inception to delivery. We invite you to find out more about our efforts towards environmental sustainability in our We Care section.

are BeingTRUE® products recyclable?

Items may vary depending on your local recycling program, but typically the following qualify as recyclable:

  • cardboard packaging
  • plastic containers and lids
  • glass components
where can I purchase BeingTRUE® products?

We invite you to shop our entire catalogue of products on this website or visit our Spa Locator to find a spa/salon in your area that feature BeingTRUE® products. Our products are currently available exclusively in the United States.

what is the shelf life of BeingTRUE® products once opened?
Category Product Shelf Life
Body All 1-year from date opened
Skin Care
  • Products containing SPF
  • All other skin care products
  • Consult individual package
  • 1-year from date opened
Cosmetic
  • Products containing SPF
  • Mascara
  • All other cosmetics
  • Consult individual package
  • 3 months from date opened
  • 2-years from date opened
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